3 of 3 Inclusion and Diversity Jobs in Warrington

Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and … innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or … join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of More ❯

months) Start Date: 1st December 2025 Hours: Full-time, 37.5 hours/week Grade: 2 Salary: £13.10 per hour Hybrid Working: Available after 8-week on-site induction and successful probation (subject to manager approval) About the Role Our client is passionate about helping everyone enjoy amazing technology. As a 2nd Line Complaints Advisor, you'll play a key role … in delivering exceptional customer service by resolving post-sale queries and complaints with professionalism and care. Key Responsibilities Handle customer communications via phone and letter Take ownership of complaints, ensuring first-time resolution Maintain high quality standards to enhance customer satisfaction Work independently and collaboratively to resolve issues Meet individual and team KPIs What You'll Need Strong written communication … and conflict resolution skills Proficiency in MS Word, Excel, and general IT systems Ability to thrive in a fast-paced, evolving environment Solid understanding of consumer rights Confidence in managing escalated and challenging situations Working Pattern Rotational shifts between 8:00 AM - 8:00 PM, Monday to Friday Weekend shifts (approx. 1 in 5): Saturday: 9:00 AM More ❯

months) Start Date: 1st December 2025 Hours: Full-time, 37.5 hours/week Grade: 2 Salary: £13.10 per hour Hybrid Working: Available after 8-week on-site induction and successful probation (subject to manager approval) About the Role Our client is passionate about helping everyone enjoy amazing technology. As a 2nd Line Complaints Advisor, you'll play a key role … in delivering exceptional customer service by resolving post-sale queries and complaints with professionalism and care. Key Responsibilities Handle customer communications via phone and letter Take ownership of complaints, ensuring first-time resolution Maintain high quality standards to enhance customer satisfaction Work independently and collaboratively to resolve issues Meet individual and team KPIs What You'll Need Strong written communication … and conflict resolution skills Proficiency in MS Word, Excel, and general IT systems Ability to thrive in a fast-paced, evolving environment Solid understanding of consumer rights Confidence in managing escalated and challenging situations Working Pattern Rotational shifts between 8:00 AM - 8:00 PM, Monday to Friday Weekend shifts (approx. 1 in 5): Saturday: 9:00 AM More ❯