Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Capgemini
As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusivedesign practices throughout our project lifecycles, ensuring solutions are accessible to … as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusivedesign principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices … user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. As part of your role you will also have the More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Parking Network BV
assumptions Run workshops with stakeholders to align on problems, explore ideas, and prioritise solutions Translate insights into wireframes, prototypes, and polished UI designs Contribute to and help evolve our design system and design standards Present and clearly articulate your work, process, and rationale to both technical and non-technical stakeholders Advocate for accessibility, usability, and inclusivedesign best practices Collaborate in cross-functional squads, working iteratively to improve and deliver value What we're looking for 3-5 years' experience in UX design roles, ideally working on complex web platforms Strong user research skills, including planning and conducting interviews, usability tests, and surveys Confident working with both qualitative and quantitative data to inform designs Experience … designing end-to-end experiences, from early discovery through to high-fidelity UI Proficiency with tools such as Figma (or similar) for wireframing, prototyping, and design Excellent communication and stakeholder management skills A collaborative mindset and the ability to work independently when needed Experience with internal tooling or SaaS platforms (desirable) Familiarity with accessibility standards (e.g. WCAG) The Perks More ❯
Design Operations Manager London/Salford (hybrid) | 6-months | £500 per day via umbrella One of our public sector clients is looking for a Design Operations Manager to join their Accessibility team and help deliver inclusive, high-impact digital experiences at scale. In this role, you'll drive operational maturity and team enablement - embedding frameworks, rituals, and … systems that support alignment, clarity, and performance. You'll facilitate retrospectives, lead daily stand-ups, manage planning cycles, and ensure all team ceremonies are inclusive, accessible, and effective. You'll also own day-to-day delivery management: overseeing task workflows, surfacing risks, and ensuring cross-functional collaboration with teams like product, content, and legal. Partnering closely with accessibility leadership … you'll help track OKRs, prioritise strategic initiatives, and report progress across multiple stakeholders. Key Skills & Experience: Proven experience in DesignOps, Programme Management, or Operations within digital, design, or accessibility teams. Deep understanding of operational frameworks, maturity models, delivery rituals, and continuous improvement methods. Skilled in tools like Smartsheet, Jira, Miro, Figma, Slack, and Confluence. Experienced in OKR tracking More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Nextech
re looking for a User Research Lead to head up research efforts across a range of online products and services, ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll … The Role: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. Champion inclusivedesign by embedding accessibility research and working with users … of diverse abilities. Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development. Encourage innovative methods and experimentation in research practices. Facilitate workshops, journey mapping, and research critiques to foster alignment and drive optimisation. Align research priorities with strategic goals to deliver maximum impact across customer journeys. What You'll Bring More ❯
Made Tech aims to positively impact the country's future by leveraging technology to improve society. We believe that a design-led approach can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service … to understand the challenges faced by users of public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define … the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯