1 of 1 Information Governance Jobs in Loughborough

ICT Service Delivery Manager

Location
Loughborough, England, United Kingdom
performance against agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Ensure the effective operation and continuous improvement of ICT Service Desk, Information Governance, Security, Infrastructure, and support services. Drive a customer-focused culture across ICT services and support functions. Manage and deliver ICT projects … service delivery or ICT operations within a complex organisation. Demonstrable experience leading customer-focused ICT services and support functions. Degree-level qualification in ICT, Information Systems, Computer Science, Business Technology, or a related discipline, or equivalent relevant experience. ITIL Foundation (v3 or v4) qualification or higher. Evidence of ongoing ...