2 of 2 Information Security Jobs in York

our automation and workflow. Your input will be of great value in strengthening our infrastructure, advancing automation, enhancing client experiences, and building strong team dynamics. Because client communication and information security are vital to the service we deliver, you’ll receive Client Communication and ISO 27001 awareness training, delivered as part of your onboarding. This will ensure you … re confident not only in the technical aspects of your role, but also in the high standards of security and communication required. Key Responsibilities • Deliver outstanding client support via phone and ticketing systems • Troubleshoot and resolve hosting-related issues quickly and clearly • Monitor and maintain hosting servers for uptime and performance • Use and help develop our Puppet-based in … plugins • Collaborate with colleagues to continuously improve internal processes and automation • Document fixes and create knowledge base articles • Operate in line with ISO 27001 standards and best practices for security and compliance • Participate in the on-call rota (after probation) • Support the wider team, sharing knowledge and contributing ideas for continuous improvement What You’ll Gain • Client Communication and More ❯

Maintain and share knowledge of supported products and services. Understand the company’s organisation and the customers of the Service Desk. Adhere to, promote, and support the company’s Information Security policies. Required Skills & Qualifications: Experience in IT Service Call Management. Proficiency in remote service tools. Skilled in Active Directory Administration. Understanding of TCP/IP, DHCP, and More ❯