We are recruiting on behalf of a leading organisation seeking an experienced and hands-on 3rd Line InfrastructureAnalyst . **This role is based Mon-Fri on-site in the Wokingham area.** The primary focus of this role is the technical execution of a major infrastructure modernisation project. We are looking for an expert to implement two … for server and client management. Providing 3rd line support, maintenance, and performance monitoring for the core VMware ESX & vSphere environment. Acting as the final technical escalation point for complex infrastructure issues. Supporting and maintaining core services including Active Directory, Group Policy, and MS365. Assisting in the technical transition of new systems into operational use, including creating documentation. Key Skills … and migration projects. SCCM: Strong hands-on experience in deploying, configuring, and managing SCCM. VMware: Proven ability to support, maintain, and monitor a VMware ESX & vSphere virtualised infrastructure. Core Infrastructure: Expertise in Active Directory, Group Policy, and general MS365 administration. Experience: Minimum 7 years in a 3rd line IT support, analyst, or service delivery role. Desirable "Nice-to More ❯
We are recruiting on behalf of a leading organisation seeking an experienced and hands-on 3rd Line Infrastructure Analyst. **This role is based Mon-Fri on-site in the Wokingham area.** This role is focused on the technical execution of a major hybrid cloud strategy. We are looking for an expert to implement two parallel workstreams: On-Prem Modernisation … and services to Microsoft Azure. Providing 3rd line support, maintenance, and performance monitoring for the core VMware ESX & vSphere environment. Acting as the final technical escalation point for complex infrastructure issues. Supporting and maintaining core services including Active Directory, Group Policy, and MS365. Essential "Must-Have" Skills: Windows Server: Deep, demonstrable experience executing large-scale Windows Server upgrades. SCCM … Migration: Proven experience with on-prem to Azure migrations and familiarity with Azure services. VMware: Proven ability to support, maintain, and monitor a VMware ESX & vSphere virtualised infrastructure. Core Infrastructure: Expertise in Active Directory, Group Policy, and MS365 administration. Desirable "Nice-to-Have" Skills: Desktop Virtualisation (Azure VDI). Cisco networking (Switches, Routers, ASAs). SharePoint or SQL Server. More ❯
improvement in DCS service delivery. This may also include working with or presenting to DCS customers and/or suppliers. In summary, you'll be managing the lifecycle of infrastructure Problem tickets across our DCS estate. This will include proactive work to analyse historic issue data, using that to deliver comprehensive recommendations to help mitigate these arising in future … where possible. About you As you'll be investigating, analysing and reporting on a range of infrastructure related issues, you'll need a proven track record in managing incidents and problems associated with critical mechanical and electrical systems (for example, power distribution, cooling, UPS). It is therefore likely that your experience will include working in environments such as … data centres or other large scale infrastructure, and be supported by facilities related qualifications (ie Uptime Institute or electrical/HVAC certifications). Within this, you'll have the ability to understand how to get to the root cause of infrastructure related problems, alongside analysis capability serving to identify trends and make data-driven recommendations. All of this More ❯
improvement in DCS service delivery. This may also include working with or presenting to DCS customers and/or suppliers. In summary, you'll be managing the lifecycle of infrastructure Problem tickets across our DCS estate. This will include proactive work to analyse historic issue data, using that to deliver comprehensive recommendations to help mitigate these arising in future … where possible. About you As you'll be investigating, analysing and reporting on a range of infrastructure related issues, you'll need a proven track record in managing incidents and problems associated with critical mechanical and electrical systems (for example, power distribution, cooling, UPS). It is therefore likely that your experience will include working in environments such as … data centres or other large scale infrastructure, and be supported by facilities related qualifications (ie Uptime Institute or electrical/HVAC certifications). Within this, you'll have the ability to understand how to get to the root cause of infrastructure related problems, alongside analysis capability serving to identify trends and make data-driven recommendations. All of this More ❯
improvement in DCS service delivery. This may also include working with or presenting to DCS customers and/or suppliers. In summary, you'll be managing the lifecycle of infrastructure Problem tickets across our DCS estate. This will include proactive work to analyse historic issue data, using that to deliver comprehensive recommendations to help mitigate these arising in future … where possible. About you As you'll be investigating, analysing and reporting on a range of infrastructure related issues, you'll need a proven track record in managing incidents and problems associated with critical mechanical and electrical systems (for example, power distribution, cooling, UPS). It is therefore likely that your experience will include working in environments such as … data centres or other large scale infrastructure, and be supported by facilities related qualifications (ie Uptime Institute or electrical/HVAC certifications). Within this, you'll have the ability to understand how to get to the root cause of infrastructure related problems, alongside analysis capability serving to identify trends and make data-driven recommendations. All of this More ❯
High Wycombe, Buckinghamshire, UK Hybrid/Remote Options
Colt Data Centre Services
improvement in DCS service delivery. This may also include working with or presenting to DCS customers and/or suppliers. In summary, you'll be managing the lifecycle of infrastructure Problem tickets across our DCS estate. This will include proactive work to analyse historic issue data, using that to deliver comprehensive recommendations to help mitigate these arising in future … where possible. About you As you'll be investigating, analysing and reporting on a range of infrastructure related issues, you'll need a proven track record in managing incidents and problems associated with critical mechanical and electrical systems (for example, power distribution, cooling, UPS). It is therefore likely that your experience will include working in environments such as … data centres or other large scale infrastructure, and be supported by facilities related qualifications (ie Uptime Institute or electrical/HVAC certifications). Within this, you'll have the ability to understand how to get to the root cause of infrastructure related problems, alongside analysis capability serving to identify trends and make data-driven recommendations. All of this More ❯
Milton Keynes, Buckinghamshire, UK Hybrid/Remote Options
Colt Data Centre Services
improvement in DCS service delivery. This may also include working with or presenting to DCS customers and/or suppliers. In summary, you'll be managing the lifecycle of infrastructure Problem tickets across our DCS estate. This will include proactive work to analyse historic issue data, using that to deliver comprehensive recommendations to help mitigate these arising in future … where possible. About you As you'll be investigating, analysing and reporting on a range of infrastructure related issues, you'll need a proven track record in managing incidents and problems associated with critical mechanical and electrical systems (for example, power distribution, cooling, UPS). It is therefore likely that your experience will include working in environments such as … data centres or other large scale infrastructure, and be supported by facilities related qualifications (ie Uptime Institute or electrical/HVAC certifications). Within this, you'll have the ability to understand how to get to the root cause of infrastructure related problems, alongside analysis capability serving to identify trends and make data-driven recommendations. All of this More ❯