Glasgow, Glasgow City, City of Glasgow, United Kingdom
Kura (CS) Ltd
Network Engineer Location: Glasgow Hours: Monday to Friday 9am-5pm. Who we are Kura provides award-winning outsourced contact centre solutions across UK and South Africa. Its software subsidiary, Inisoft, develops advisor desktop solutions with full omni-channel capabilities, sold globally. Kura & Inisoft create and provide services and solutions to over 50 clients across many industry verticals. About Us … your leadership and management skills, and giving you both the tools and autonomy you need to be successful? We are currently looking for a seasoned and experienced Senior Network Engineer with in-depth experience across a range of network technologies; the successful candidate will be passionate about technology and eager to develop their skillset. Roles and Responsibilities: Providing 3rd … line technical support across the IT Infrastructure environment including cloud technologies. Ensuring that all incidents, problems, and requests are progressed and updated through to completion. Design, deploy, and maintain scalable and secure network infrastructure solutions. Configure and troubleshoot network devices including routers, switches, firewalls, and load balancers. Perform network capacity planning and optimization to support business growth and More ❯
Employment Type: Permanent
Salary: £50000 - £55000/annum Bonus, pension, perk scheme and mor
and support of the on-premise & cloud-hosted environment on a BAU basis.You will be tasked with day-to-day support and troubleshooting of issues within the company's infrastructure network services ensuring you work to agreed SLAs within an ITIL environment.This role is onsite in Glasgow, paying a salary up to £55,000 DOE. You will need to … be a UK Citizen or have Indefinite leave to remain. Duties: Providing 3rd line technical support across the IT Infrastructure environment including cloud technologies and telephony networks. Ensuring that all incidents, problems, and requests are progressed and updated through to completion. Design, deploy, and maintain scalable and secure infrastructure solutions within a contact centre environment. Collaborate with cross … teams to develop and implement network policies, procedures, and best practices. Experience: A minimum of 5 years experience at least 3 of which must be at 3rd Line Support Engineer/Infrastructure & Network level. At least 2 years IT experience within in a contact centre environment. Excellent Microsoft administration skills to include Azure AD, Intune, O365, Entra, Exchange More ❯
support of the on-premise & cloud-hosted environment on a BAU basis. You will be tasked with day-to-day support and troubleshooting of issues within the company's infrastructure network services ensuring you work to agreed SLAs within an ITIL environment. This role is onsite in Glasgow, paying a salary up to £55,000 DOE. You will need … to be a UK Citizen or have Indefinite leave to remain. Duties: Providing 3rd line technical support across the IT Infrastructure environment including cloud technologies and telephony networks. Ensuring that all incidents, problems, and requests are progressed and updated through to completion. Design, deploy, and maintain scalable and secure infrastructure solutions within a contact centre environment. Collaborate with … teams to develop and implement network policies, procedures, and best practices. Experience: A minimum of 5 years experience at least 3 of which must be at 3rd Line Support Engineer/Infrastructure & Network level. At least 2 years IT experience within in a contact centre environment. Excellent Microsoft administration skills to include Azure AD, Intune, O365, Entra, Exchange More ❯