Infrastructure Engineer (3rd Line)
- Location
- Stafford, England, United Kingdom
This is the senior escalation point on our service desk and the engineering muscle behind our project work. One day you're getting to the bottom of a problem two other engineers couldn't crack, the next you're designing and delivering a migration, a network refresh … that job. Responsibilities Act as the final technical escalation for the service desk, owning complex incidents through to root cause Design, implement and document infrastructure projects: migrations, networks, virtualisation, cloud Administer and improve client environments across Microsoft 365, Azure, Windows Server and networking Mentor 1st and 2nd line engineers ...