IT Support Engineer
- Location
- Brentwood, England, United Kingdom
wide range of technical issues independently, from initial contact through to resolution. You'll work closely with senior IT colleagues, escalating more complex infrastructure, architectural or specialist issues when required. You’ll play an important role in delivering a reliable and responsive IT service while contributing to our growing … face-to-face support to users at all levels, including senior stakeholders, prioritising requests effectively and keeping users informed. Escalate complex issues to senior infrastructure, development, supplier or specialist teams when required, providing clear and detailed diagnostic information. Microsoft 365, Identity and Access Support Microsoft 365 services, including Exchange ...