2nd Line IT Support Engineer
- Hiring Organisation
- Kenneth Brian Associates Limited 2026-10-19-08:02:56.162
- Location
- Crawley, United Kingdom
- Employment Type
- Permanent Contract, Full Time, Hybrid
- Salary
- £45,000
experienced 2rd Line IT Support Engineer to join a MSP based in Crawley. This is a senior technical role involving complex troubleshooting, infrastructure support and project delivery across a varied customer base. Act as the senior escalation point for complex technical issues, taking ownership of incidents through to resolution. … Provide 3rd line support across Microsoft 365, Azure, Windows Server, Active Directory and Microsoft Intune. Maintain and troubleshoot IT infrastructure, including Hyper-V, networking, firewalls, VPNs, backup and disaster recovery. Deliver customer projects including cloud migrations, server upgrades, infrastructure improvements and security implementations. Support junior engineers, undertake root ...