1 of 1 Infrastructure Management Jobs in Ipswich

meet high standards with comprehensive documentation and governance. Work closely with a Managed Service Provider (MSP) and Group IT to ensure that the IT infrastructure supports the current needs of the UK business. Oversee the IT service desk lifecycle, taking full ownership of systems, processes, and technical resolutions. Drive … meet organizational needs. Monitor IT service levels, develop internal procedures, and manage performance metrics to ensure high standards are maintained. Oversee contract and license management for IT systems, software, and users. Own and manage the Microsoft Office 365 environment, ensuring it is secure, backed up, and aligned with organizational … will be a hands-on IT leader, capable of supporting a team while driving both technical and customer service excellence. With your expertise in infrastructure management and IT service delivery, you will play a crucial role in the continuous improvement and growth of the IT function. If you More ❯