IT Service and InfrastructureEngineer The Role:IT Service & InfrastructureEngineer … As an IT Service & InfrastructureEngineer, you will play a pivotal role in ensuring the smooth operation of our IT services and infrastructure. You will be responsible for providing first and second line support, managing service requests, incidents, and problems, and contributing to the overall … technology solutions. This role will involve collaborating closely with end-users, internal teams, and external suppliers to deliver high-quality IT support and infrastructure management. This position may involve occasional weekend work, approximately one Saturday in every three, which is compensated as overtime. Additionally, candidates must possess a more »
3rd Line Shared Service Support InfrastructureEngineer SC Cleared Bracknel - On Site Working £180-£290 - per day- 10 Months contract Our purpose is to make the world more sustainable by building trust in society through innovation. We are looking to hire 3rd Line Shared Service Support … InfrastructureEngineer who will contribute to this by working with the current support personnel to understand the products and their use across the shared service to develop and enhance their diagnostic skills/capability. The role will involve incident management on our clients and escalations from … 2nd line resources across multiple environments. Additional scope of responsibilities will include delivering infrastructure development and testing of upgrades, patch management and new software solutions. We are looking for dependable and experienced support staff that are not afraid to own problems and incidents and deliver solutions to issues. more »
About the role We have an exciting opportunity for an experienced InfrastructureEngineer to lead a successful and established Service team, responsible for supporting the Service requirements of our End Users and maintaining compliance requirements within the estate. This team plays a key role in supporting … We provide a high level of knowledge to the Service team to aid the troubleshooting of and resolution to complex end user incidents, ensuring services are maintained with our SLAs. The responsibilities of this role will include being the lead contact for all Service-related queries Managing both Request more »