Senior IT Support Engineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits 🛠️ Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you’ll be the escalation expert—leading on all things infrastructure and supporting mission-critical systems. You’ll be managing everything from Windows desktops and servers to cloud integrations … languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. 🌟 You’ll Stand Out With … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ✅ What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security More ❯
IT Support Engineer/Infrastructure Engineer The Fortune group our recruiting for an IT Support Engineer for our MSP client based in Maidstone, with occasional travel to London office. You will deal with 2nd/3rd line technical issues as well as lead/mentor the 1st/2nd line team. If you do not have leadership …/management experience but would like to make the move into a management role, please apply. The Suitable IT Support Engineer should have worked previously in a technical IT support role covering 2nd/3rd line support for at least 3+ years. Additionally, the successful candidate will have shown dedication to their professional development by achieving industry More ❯
IT Infrastructure Engineer - NO SPONSORSHIP IT Department - (Office based five days per week in Watford, Hertfordshire) Permanent role You will need to be available to be in the office 5 days a week and would be expected to be in 5 days during the probationary period. After the probationary period, there would be the opportunity to work 1 day … office (although they would still need to be available 5 days a week if the business required this). An opportunity has arisen in the IT department for an infrastructure engineer. Based at head office in Watford (eight minute's walk from Watford Junction Train Station), working in the infrastructure team, you will report to the IT/… Security Manager and be responsible for supporting infrastructure across the hundreds of retail/high street sites and head office in Watford too. Role: Providing business-as-usual third-line IT support to all their town and city sites and head-office users (plus, cover for second-line support, where necessary) Performing server administration, in line with More ❯
IT Infrastructure Engineer - *** NO SPONSORSHIP ***IT Department - (Office based five days per week in Watford, Hertfordshire)Permanent role You will need to be available to be in the office 5 days a week and would be expected to be in 5 days during the probationary period.After the probationary period, there would be the opportunity to work 1 day at … the office (although they would still need to be available 5 days a week if the business required this).An opportunity has arisen in the IT department for an infrastructure engineer. Based at head office in Watford (eight minute's walk from Watford Junction Train Station), working in the infrastructure team, you will report to the IT/… Security Manager and be responsible for supporting infrastructure across the hundreds of retail/high street sites and head office in Watford too. Role: - providing business-as-usual third-line IT support to all their town and city sites and head-office users(plus, cover for second-line support, where necessary)- performing server administration, in line with More ❯
narrow-right Job Reference: 7a99a8e3c5f4 Job Views: 5 Posted: 29.06.2025 Expiry Date: 13.08.2025 col-wide Job Description: JOB OVERVIEW We have a fantastic new job opportunity for a Senior Infrastructure Engineer/Network Support Technician with proven experience at senior level, technical troubleshooting experience and IT project implementation skills within the area of Microsoft and Networking technologies. As … the Senior Infrastructure Engineer/Network Support Technician you work within the IS Service Delivery team and you’ll be instrumental in keeping the organisation connected and resilient. You’ll support, maintain and enhance the core infrastructure across physical and cloud environments—managing everything from servers and networks to storage and endpoint solutions. Working as the … Senior Infrastructure Engineer/Network Support Technician you’ll lead on project workstreams, contribute to critical incident management, and be a go-to expert for more complex technical challenges. Your insight and experience will help shape the way the organisation deliver services to their colleagues and ultimately support their life-changing work with people affected by sight More ❯
A growing technology consultancy delivering managed IT services across the UK is seeking an IT Infrastructure & Support Engineer to join its dynamic team. In this role, you’ll take ownership of IT infrastructure and helpdesk services, ensuring the delivery of safe, reliable, and scalable systems that support academic, pastoral, and administrative operations. This position calls for … a broad technical skillset and a proactive mindset, ideally with experience in supporting IT environments within the education sector. You’ll play a key role in maintaining infrastructure, supporting end users, and driving continuous improvement in service delivery. Ready to make a meaningful impact in a fast-paced, purpose-driven environment? Apply now and bring your expertise to a … team that values innovation and reliability in IT. Key Responsibilities: Support the maintenance of the organisation’s IT network under the direction of the Senior IT Engineer, including troubleshooting technical issues and delivering effective resolutions. Respond promptly to support tickets within the service desk, prioritising in-person support where appropriate. Collaborate with third-party vendors and supportMore ❯
Job Title: IT Infrastructure Engineer Location: Tiverton Salary: Up to GBP32,000 dependent on skills and experience Job Type: Permanent Working hours: 9am to 5pm The Opportunity An experienced IT Infrastructure Engineer required to join a small team that are transitioning the IT systems of the organisation, embracing modern workplace technologies, and adopting new methods and practices. ?This … seeks to invest across the IT estate. Responsibilities The postholder will be supporting modernising every aspect of the IT estate. You will be supporting a Wintel-based on-premises infrastructure with an overall strategy of 'serverless computing'. Analysing this existing infrastructure and suggesting/researching improvements that align with the overall strategy. Cyber Security will be a … core part of the role and experience in this area is essential. You will be required to assist the support desk team with end-user support escalations and be a key player in redefining how IT services are delivered and supported. You will be monitoring and maintaining all aspects of the infrastructure, so experience in preventive maintenance More ❯
IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 st to 3 rd level experience in support. You will be working with users using Japanese and English, working … closely with related parties to ensure a coordinated approach to IT infrastructuresupport and projects. IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during … system deployment/migration(User manual, user training) Global User Support Act as 2 nd/3 rd line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills/Knowledge: Technical Proven working experience in IT Service management operations Basic network More ❯
Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: cfdb37ffff1c Job Views: 12 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: Description IT InfrastructureSupport Engineer 2nd and 3rd Line – Norwich – Onsite – Contract – Rate Negotiable We’re currently working with an internationally recognised business with operations in Norwich, Norfolk. They require an … experienced IT InfrastructureSupport Engineer to work on a contract basis for an initial 3 months period with the potential to extend. Job Description This 3rd Line IT Infrastructure Engineer role will have considerable responsibility across both high-level support. Working as part of a very talented team of IT professionals, within an ITIL environment, supporting core … infrastructure for a large-scale business. Predominantly Microsoft based, with a server estate running Windows Server 2016 to 2019, and VMware. You will have extensive responsibilities around Citrix and Active Directory at a 3rd Line level, covering areas such as DHCP, DNS and Group Policies. While the business has an established IT function which includes a designated Network team More ❯
Join to apply for the IT InfrastructureSupport Engineer role at Free-Work UK 14 hours ago Be among the first 25 applicants Join to apply for the IT InfrastructureSupport Engineer role at Free-Work UK This range is provided by Free-Work UK. Your actual pay will be based on your skills and experience … talk with your recruiter to learn more. Base pay range Job Description IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 st to 3 rd level experience in … support. You will be working with users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructuresupport and projects. IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in More ❯
London, England, United Kingdom Hybrid / WFH Options
Robert Walters UK
IT Support Engineer - Applications/Infrastructure Save job We are hiring an experienced IT Engineer with strong experience across Infrastructure and Applications to join an impressive wealth management firm, on an exciting and critical project. JOB TITLE GRADE Officer JOB PURPOSE: Work within the IT Infrastructure Team to support their day-to-day tasks and … ongoing projects, including user support, under the management and guidance of the IT Infrastructure Team Manager. KEY RESPONSIBILITIES: As Officer within the IT Infrastructure Team of the Information Technology Department Primary Task Working as part of the IT Infrastructure Team you will be required to help support and manage all aspects of Windows Server and … Desktop Administration, including but not restricted to the following areas: - Carryout Infrastructure Checks based on Daily and Monthly Checklist. Monitoring and Maintaining Backups using Veeam software. Using VMWare vSphere (On-Premise not Cloud) to create and manage servers. Using VMWare Horizon (On-Premise not Cloud) to provide Non-Persistent desktops pools, including management of Golden Images. Manage and Create More ❯
Our client is looking for an experienced IT InfrastructureSupport Engineer to join their team in Redhill, Surrey. In this role you will be responsible for managing and supporting both internal and customer IT infrastructure, ensuring smooth operations and high service availability. This is an excellent opportunity for a committed professional to contribute to a global organisation … providing excellent technical support across various platforms and products. Working structure: Onsite for 6 months, then hybrid Key Responsibilities:Provide hands-on technical infrastructure and user support and manage internal and customer systems.Take part in global IT Infrastructure projects (Migrations, Implementations, Rollouts)Maintain and support corporate and customer servers, networks, and IT equipment.Ensure server builds … and networks comply with security policies and standards.Manage email infrastructure, including Exchange, SPAM filtering, and MDM.Required Skills:In-depth experience with Office 365 and virtual environments (VMware)Strong knowledge of email services, including Microsoft Exchange, Spam Filtering, cloud messaging, and continuity services.Advanced Windows OS administration skills, including Active Directory, Group Policies, user/group management, and PowerShell.Extensive experience with More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Walters
We are hiring an experienced IT Engineer with strong experience across Infrastructure and Applications to join an impressive wealth management firm, on an exciting and critical project. JOB TITLE IT Support Engineer GRADE Officer JOB PURPOSE: Work within the IT Infrastructure Team to support their day-to-day tasks and ongoing projects, including user support, under the management and guidance of the IT Infrastructure Team Manager. KEY RESPONSIBILITIES: As Officer within the IT Infrastructure Team of the Information Technology Department Primary Task Working as part of the IT Infrastructure Team you will be required to help support and manage all aspects of Windows Server and Desktop Administration, including but not … restricted to the following areas: - Carryout Infrastructure Checks based on Daily and Monthly Checklist. Monitoring and Maintaining Backups using Veeam software. Using VMWare vSphere (On-Premise not Cloud) to create and manage servers. Using VMWare Horizon (On-Premise not Cloud) to provide Non-Persistent desktops pools, including management of Golden Images. Manage and Create Active Directory Group Policies to More ❯
We are seeking an Infrastructure Engineer/Support Analyst, responsible for supporting and maintaining our clients internal IT systems and hardware estate as well as supporting their Dynamics 365 support operation. This role is ideal for someone who enjoys hands-on technical work, thrives in a practical support environment, and takes pride in ensuring reliable internal … IT operations. About the Role You will support the day-to-day operational needs of the business, focusing on internal IT systems, equipment, and processes. Main Duties and Responsibilities Application Support * Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users). * Diagnose and resolve technical issues related to Dynamics 365 CRM. … Escalate complex cases, ensuring accurate and complete documentation is maintained. * Conduct remote troubleshooting sessions and collaborate with colleagues to reach timely resolutions. * Log, track, prioritise and manage support tickets in line with SLAs using our ticketing system. * Ensure customers are kept informed throughout the lifecycle of their tickets and receive clear, professional communication. * Identify recurring issues and contribute to More ❯
nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. What you'll be doing: As an InfrastructureSupport Engineer, you will promote the availability, performance, security, effective provisioning, installation/configuration, operation and maintenance of business applications and the associated infrastructure. As such, you will … resolution and minimising impact on services and data integrity Engage in stakeholder forums (end-users, third party agencies or other functions within IT), obtain feedback, to promote service understanding Support regular system monitoring and alerting to verify the integrity and availability of appropriate resources and their associated processes to allow services to perform effectively and in line with business … quickly and proactively working closely with the Security team Actively and openly communicate risks, operational problems and tickets ascertaining business impact and escalating where appropriate Respond to requests for support in a timely fashion, ensure it meets the agreed service levels. Ensuring that customer Service is of a high standard and continually improved Follow appropriate controls over configuration, change More ❯
nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. What you'll be doing: As an InfrastructureSupport Engineer, you will promote the availability, performance, security, effective provisioning, installation/configuration, operation and maintenance of business applications and the associated infrastructure. As such, you will … resolution and minimising impact on services and data integrity Engage in stakeholder forums (end-users, third party agencies or other functions within IT), obtain feedback, to promote service understanding Support regular system monitoring and alerting to verify the integrity and availability of appropriate resources and their associated processes to allow services to perform effectively and in line with business … quickly and proactively working closely with the Security team Actively and openly communicate risks, operational problems and tickets ascertaining business impact and escalating where appropriate Respond to requests for support in a timely fashion, ensure it meets the agreed service levels. Ensuring that customer Service is of a high standard and continually improved Follow appropriate controls over configuration, change More ❯
skills, commitment and loyalty of our people. We strive to offer a working environment where these attributes are rewarded and valued. Bodycote Group IT is looking for an IT InfrastructureSupport specialist to manage day-to-day IT infrastructure operations, taking ownership of incident and request resolution in line with defined processes and agreed service levels. Main … responsibilities: Responsible for maintaining the Data Centre infrastructure hosting legacy ERP systems and the applications associated with those systems including daily checks and resolution of any identified events and incidents. Responsibility for resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Day to day management of the Bodycote infrastructure covering More ❯
Social network you want to login/join with: InfrastructureSupport Engineer, barrow-in-furness col-narrow-left Client: Gold Group Ltd Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Job Title: InfrastructureSupport Engineer Location: Barrow in Furness – on … site, with some travel required Role Type: Permanent Salary: Up to £57,500 per annum depending on experience Our client, an established aerospace & defence engineering firm, require an experienced InfrastructureSupport Engineer to join their multi-disciplined team. Positions are available at Senior and Principal Engineer level. *Relocation assistance can be provided for candidates that meet the criteria. … What the role of the InfrastructureSupport Engineer entails: Some of the main duties of the InfrastructureSupport Engineer will include: Investigating, troubleshooting and resolving issues across hardware, software, networks and operating system Managing and supporting VMware vSphere infrastructure, including virtual machine creation, virtual network management, cloning, snapshot management, storage management, backups and recovery (HA More ❯
Group Location: Cumbria, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: 88513204e0de Job Views: 4 Posted: 29.06.2025 Expiry Date: 13.08.2025 Job Description: Job Title: InfrastructureSupport Engineer Location: Barrow in Furness - on-site, with some travel required Role Type: Permanent Salary: Up to £57,500 per annum depending on experience Our client, an … established aerospace & defence engineering firm, require an experienced InfrastructureSupport Engineer to join their multi-disciplined team. Positions are available at Senior and Principal Engineer level. *Relocation assistance can be provided for candidates that meet the criteria.* We currently have a pivotal opportunity available within our IT Systems Infrastructure area, working on a host of SIM/… environment. These capabilities are required for the Integration, Verification & Validation of complex safety systems and technologies to provide our military services with competitive advantage. What the role of the InfrastructureSupport Engineer entails: Some of the main duties of the InfrastructureSupport Engineer will include: Investigating, troubleshooting and resolving issues across hardware, software, networks and operating More ❯
Wednesbury, West Midlands, West Midlands (County), United Kingdom
Hays Technology
Your new company They are now looking for an IT InfrastructureSupport Engineer.This role operates across five current locations with primary responsibility for local sites' IT infrastructuresupport, security posture, IT-related projects, and infrastructure improvement programs. Your new role You will be responsible for the day-to-day IT infrastructuresupport and … enhancements of infrastructure applications, cloud-hosted applications, hosted business applications, and back-office IT infrastructure (i.e. server, network, database administration, EDI, and cybersecurity), including changes, patching, upgrades, and implementation of new capabilities. A Managed Service Provider (MSP) is partnered with Group IT to aid in servicing the business and monitoring the IT and security infrastructure 24/… 7. Working with the Group IT Infrastructure Manager, you will guide IT infrastructure standards and deployments within the Group.In this role, you will develop close working relationships with colleagues and third-party IT support/solution partners, maintaining a customer-focused approach. While acting as an escalation point for IT infrastructure, you will leverage third-party More ❯
Barrow in Furness, England, United Kingdom Hybrid / WFH Options
Gold Group Limited
Sector: IT & Telecoms, Client Delivery, Technology, Defence, Engineering Type: Permanent Contact: Nick Taylor Job Published: 1 day ago Job Title: InfrastructureSupport Engineer Location: Barrow in Furness - on-site, with some travel required Role Type: Permanent Salary: Up to £57,500 per annum depending on experience Our client, an established aerospace & defence engineering firm, require an experienced InfrastructureSupport Engineer to join their multi-disciplined team. Positions are available at Senior and Principal Engineer level. *Relocation assistance can be provided for candidates that meet the criteria.* We currently have a pivotal opportunity available within our IT Systems Infrastructure area, working on a host of SIM/STIM test rig capabilities at various locations which operate … environment. These capabilities are required for the Integration, Verification & Validation of complex safety systems and technologies to provide our military services with competitive advantage. What the role of the InfrastructureSupport Engineer entails: Some of the main duties of the InfrastructureSupport Engineer will include: Investigating, troubleshooting and resolving issues across hardware, software, networks and operating More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
TSG
Social network you want to login/join with: InfrastructureSupport Engineer, Newcastle upon Tyne col-narrow-left Client: TSG Location: Newcastle upon Tyne, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 20410ceeba03 Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: About the role; As an InfrastructureSupport Engineer, you will be a strong problem solver with excellent communication skills, experienced in resolving complex infrastructure issues and managing escalations. You will diagnose, troubleshoot, and resolve tickets related to customer infrastructure such as networking, firewall configuration, storage solutions, and Windows server infrastructure. The role requires the ability to work in a high-paced environment … providing exceptional customer service and solving problems logically either independently or as part of a team. You will also support end-user desktops, liaising with third parties for application support, VPN connectivity, and troubleshooting. Experience with backups in various technologies is preferable but not essential. This hybrid role involves attending the office a few times per week for More ❯
London, England, United Kingdom Hybrid / WFH Options
Civvy Street Magazine
Grade: H Salary: £43,254 – £48,546 Plus a 10% market supplement from January 2023 to April 2024 Working pattern: Weekdays Type of Contract: Permanent Document Attachment: Specialist Tech Support Level 4 Role Profile.pdf – 122KB Why work for us? We’re on a journey to shape the future of policing in our three counties and we want you to … opinions. We want to show our staff that they’re valued, which is why we offer generous annual leave entitlements, flexible working opportunities, and access to staff associations to support your career development. Keeping people safe is a rewarding career that values your uniqueness. At West Mercia Police, no day is ever the same. You may join a ride … neighbourhood teams, or be amongst firearms officers or working with police dogs. If interested, apply today and make a difference. This role is advertised as full-time, but we support flexible working arrangements. If you need flexibility, we encourage you to apply and discuss possible options. The closing date is 12 noon on Tuesday 31st January 2023. We may More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
In Technology Group Limited
Role - InfrastructureSupport Engineer (12 month FTC) Location - Stoke-on-Trent Salary - £40,000 Are you a tech-savvy professional passionate about infrastructuresupport? We are searching for an InfrastructureSupport Engineer to join our public sector client in the heart of Stoke-on-Trent. This is your chance to become part of a … Azure). Windows Server, Active Directory, SQL, LAN\WAN Networking Microsoft MCP, MCSA\MCSE or CompTIA A+ or BTEC National Diploma for IT Practitioners - Desirable Supporting and maintaining ICT Support As an InfrastructureSupport Engineer, you will be at the forefront of maintaining and enhancing critical IT systems within this key public organization. Your expertise will ensure More ❯
Infrastructure 2nd Line Support Manager - £80,000-£90,000 - London An experienced IT Infrastructure (2nd Line) Support Manager, with a service orientated mindset is required for a leading London Market Insurer, based in the City of London. Are you ready to take ownership of a high-performing IT team and bridge the gap between exceptional service … innovative solutions. You'll oversee all IT operations, ensuring the seamless performance of server, Microsoft, Azure Cloud, and networking infrastructure. The role: Lead, motivate, and develop the 2nd Line Support Team to deliver excellent service. Act as an escalation point for resolving complex issues and bridging the gap between the Service Desk and Engineering teams. Drive service improvements and … implement efficient workflows to achieve targets. Schedule and conduct quarterly performance reviews. Partner with stakeholders to support the delivery of the IT Infrastructure roadmap and identify growth opportunities. Foster a service-oriented culture while implementing small changes via the change management process. Required experience and certifications: We're looking for a hands-on leader who thrives in a More ❯