2 of 2 Insight Analyst Jobs in the North East

voice analytics technology and fraud prevention systems. Experience in conducting post implementation reviews to support benefit tracking. Experience and knowledge of operational teams and customer journeys Experience in translating insight into operational plans for senior stakeholders. It's a bonus if you have but not essential Knowledge of fraud operational teams and customer journeys related to fraud. Operational excellence More ❯

Customer Insights Analyst 2 Year Fixed Term Contract Location: Home/Durham (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex behavioural … insights into clear, actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends, identifying opportunities for More ❯