10 of 10 Insight Manager Jobs in the Midlands

Data Insights Manager – Contact Centre 📍 Stoke-on-Trent | On-Site Only (No Hybrid/Flex) 💰 Up to £65,000 + 10% Bonus + £5K Car Allowance We’re working with a leading business looking to hire a Data Insights Manager to lead their Contact Centre analytics strategy. This is a brand-new role , offering real autonomy and visibility More ❯

Southern Veterinary Partners (SVP) is seeking a highly analytical individual with a drive for continuous improvement and creative problem solving. This individual needs an entrepreneurial spirit, an eagerness to design and lead cross-departmental initiatives, and the professionalism and confidence More ❯

Southern Veterinary Partners (SVP) is seeking a highly analytical individual with a drive for continuous improvement and creative problem solving. This individual needs an entrepreneurial spirit, an eagerness to design and lead cross-departmental initiatives, and the professionalism and confidence More ❯

Data Insights Manager – Contact Centre Location: Fully On-Site Tunstall Salary: Up to £65,000 + £5K Car Allowance + 10% Bonus The Company We're working with a large-scale enterprise with a global footprint, known for innovation and high-volume operations. The business recently implemented Zendesk to replace its legacy CRM system and is investing heavily in … data sources to form a holistic view across customer contact journeys. - Work closely with QA, WFM, Digital and BI teams to align metrics and drive continuous improvements. - Drive performance insight via Zendesk CRM and feed into business recommendations. Skills & Experience Essential: - Experience managing contact centre analytics in large-scale operations (1000+ agents). - Proficiency in SQL and/or … Apply Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page or message directly on LinkedIn. Keywords Contact Centre Analytics, Zendesk CRM, SQL, Operational Insight, Agent Performance, Customer Journey Data, Data Insights Manager, Centre Data, BI Analytics, Team Management, Stoke-on-Trent More ❯

Data Insights Manager - Contact Centre Location: Fully On-Site Tunstall Salary: Up to £65,000 + £5K Car Allowance + 10% Bonus The Company We're working with a large-scale enterprise with a global footprint, known for innovation and high-volume operations. The business recently implemented Zendesk to replace its legacy CRM system and is investing heavily in … data sources to form a holistic view across customer contact journeys. - Work closely with QA, WFM, Digital and BI teams to align metrics and drive continuous improvements. - Drive performance insight via Zendesk CRM and feed into business recommendations. Skills & Experience Essential: - Experience managing contact centre analytics in large-scale operations (1000+ agents). - Proficiency in SQL and/or … Apply Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page or message directly on LinkedIn. Keywords Contact Centre Analytics, Zendesk CRM, SQL, Operational Insight, Agent Performance, Customer Journey Data, Data Insights Manager, Centre Data, BI Analytics, Team Management, Stoke-on-Trent More ❯

As a Data Insights Manager, you will be responsible for providing critical insights into customer contact data, driving decision-making and improving operational efficiency. We are seeking a dynamic and forward-thinking Manager who is passionate about data-driven insights and leading teams to success. In this role, you will oversee the analysis and interpretation of customer contact More ❯

Data Insights Manager Up to £65,000 + bonus Onsite - Stoke on Trent THE CLIENT This is an exciting opportunity for a Data Insights Manager to join a marketing leader in the e-commerce space. THE ROLE In this role, you will be responsible for analysing and validating data within a fast-paced contact centre environment, ensuring accuracy More ❯

Data Insights Manager Up to £65,000 + bonus Onsite - Stoke on Trent THE CLIENT This is an exciting opportunity for a Data Insights Manager to join a marketing leader in the ecommerce space. THE ROLE In this role, you will be responsible for analysing and validating data within a fast-paced contact centre environment, ensuring accuracy and More ❯

Data Insights Manager - Contact Centre Stoke-on-Trent £55,000-£65,000 + Bonus + Car Allowance THE COMPANY A major player in the online services industry is investing heavily in their Customer Operations function. Following the rollout of a new CRM system (Zendesk), they are now hiring a Data Insights Manager to lead the Contact Centre Analytics … function, helping to drive operational excellence across a high-volume, multi-channel environment. THE ROLE As Data Insights Manager, you will own the analytics and reporting strategy for the Contact Centre. This is a brand-new role with plenty of autonomy to shape how data is used to drive decision-making and improve performance. Managing a team of … towards self-serve analytics for operational data and you will take a pro-active role in identifying optimisation opportunities across the Contact Centre. YOUR SKILLS AND EXPERIENCE Experience delivering Insight/Analytics within Contact Centres Some technical acumen, across coding/data viz. THE BENEFITS £65,000 (DoE) Bonus - 10% Car Allowance - £5K HOW TO APPLY Please register your More ❯

OPERATIONS PROJECT MANAGER 🚀 | Wealth-platform projects + MI insights Fast-growing, award-winning investment-tech company (headcount ×3 in 5 yrs) just opened a promotion-created seat. Own 60 % platform projects —scoping, timelines, budgets—alongside Ops & Client-Relations. Drive 40 % MI reporting , turning raw data into board-ready decisions. Why join: • Triple-digit growth, profitable, family feel. • Team set More ❯