entry into the ERP and Salesforce systems. Manage customer orders from entry to completion, including contract reviews, data updates in Salesforce, and adherence to Service Level Agreements. Oversee service inventory levels, ensuring adequate stock is maintained and purchase orders are raised for timely replenishment. Regularly communicate with KARL STORZ Germany (KST) to obtain updates on product availability, pricing, delivery … timelines, and resolve any discrepancies. Support inventorycontrol by participating in stock counts and helping to resolve reconciliation issues. Investigate and resolve service-related customer complaints efficiently, maintaining a strong focus on customer satisfaction. Maintain organised records and ensure all documentation is archived in line with company policies. Follow all relevant procedures and quality standards, including ISO13485, ISO14001 More ❯
SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling). Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field. Applicable certifications: ASICS/InventoryControl, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP. Note: Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry More ❯
hardware devices, including information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices, following all Service Level Agreements (SLAs). Develop working knowledge of stock control and inventory management practices and procedures. Ensure accurate documentation of incoming and outgoing deliveries as well as records. Familiarize with guidelines set by Microsoft contractual agreements with suppliers … and maintain a strong customer focus. Perform cycle audits and data corrections to ensure inventory controls are met. Help reconcile and report inventory discrepancies. Maintain detailed physical inventory tracking and staging. Assist in the destruction of data bearing devices (DBD) under supervision, following all SLAs and Microsoft policies. Comply with all security and data management policies. Embodies … company culture and values. Qualifications High School Diploma and experience or internship in inventory management, retail, warehouse management, or a related field, or equivalent experience. Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire/transfer and every two years. Preferred: Experience in warehouse/supply chain More ❯