2 of 2 Inventory Management Jobs in Portsmouth

Point of Contact: Provide exceptional, friendly 1st line technical support to store managers and retail teams via phone, email, and ticketing queues. * Incident & SLA Management: Log, prioritize, troubleshoot, and resolve incidents in ServiceNow, ensuring fast turnaround to prevent any disruption to retail trading. * Hardware & POS Troubleshooting: Diagnose and resolve … printers, barcode scanners, payment terminals (PEDs), and digital signage. * Mobile Device Support: Deploy and troubleshoot corporate iOS/iPad devices used for assisted selling, inventory management, and digital clienteling. * Systems Monitoring & Maintenance: Assist with basic network checks (in-store Wi-Fi, routers/switches), user access requests ...

implement strategies to address areas of improvement. Collaborate with Store Managers to ensure effective product positioning, account analysis, promotional offers, and customer service. Team Management: Recruit, train, and develop Store Managers and Sales Associates. Implement effective sales channel training and development programs in collaboration with the Leadership & Training team. … Provide ongoing support, coaching, and feedback to enhance team performance. Operations: Ensure compliance with cash handling policies and procedures, inventory management, and other operational guidelines. Work with the Operations team to enhance cost-effectiveness and efficiency of retail operations. Customer Satisfaction (NPS): Foster a customer-centric culture ...