Hull, North Humberside, North East, United Kingdom
Connexin
positive approach Essential Experience & Qualifications Previous experience of working in and leading technical IT teams ideally software development Experience in building, integrating and supporting high-performing systems Comfortable using Jira and Confluence Experience of working in a continuous deployment environment (ideally Agile/Scrum) Educated to degree level in Computer Science, or equivalent Leadership training/qualification Desirable Qualifications More ❯
guide others. Positive attitude and a drive for continuous improvement. Preferred Qualifications IT certifications (e.g., CompTIA A+, Microsoft Modern Desktop Administrator, ITIL). Experience with ITSM tools (ServiceNow, Freshservice, Jira Service Desk). Knowledge of automation tools/scripting (a plus). More ❯
Hull, Yorkshire, United Kingdom Hybrid / WFH Options
Bytron Aviation Systems
East Yorkshire and fully support a remote working schedule. Accountabilities You will play a key role in the following tasks: Progressing service desk tickets independently and collaboratively via our Jira support system Analyse bespoke application issues and provide solutions Learn and configure new features within our application Proactively identifying recurring customer issues and suggesting improvements to the knowledge base More ❯
ability to develop strong internal and external relationships; analytical skills to identify problems and issues; ability to plan and organize workload efficiently under strict deadlines; experience with ticketing systems (JIRA preferred). Desirable (Non-essential): ISEB Certified Software Tester (Foundation); basic knowledge of JavaScript, HTML, CSS, PHP; knowledge of automated testing and automation tools. More ❯
