Demonstrated ability to manage cross-functional work teams to achieve successful Changes Proven versatility in using a variety of tools to manage Changes e.g. JIRA, agile/kanban boards and Microsoft Project etc. Confidence to present information in a clear and concise manner to gain stakeholder acceptance from both more »
of projects in the business Resilience, tenacity and a will/must do attitude Applications: SCE product portfolio MS Office Experience of working with Jira MS Project PSA Tools more »
Oxford, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
ZENOVO LTD
the tech landscape. You will be utilizing your 7+ years of development wisdom, including a solid 5 years expertise in embedded C++, RTOS, and JIRA will be your toolkit. Theyre offering a starting salary of up to £65,000, the freedom of home/remote working, 25 days holiday more »
and 3rd line support functions as part of the Application Support team Investigate, analyse and problem-solve Incidents raised via our Incident Management System, Jira Use application log files, SQL and other diagnostic tools and methodologies to resolve issues, including data issues, coding issues and reviewing application and Windows …/application support experience Experience of Microsoft Windows Server and applications Ability to prioritise and execute tasks Excellent time management/ownership of personal Jira queues Strong written and verbal communication skills both internally and externally and ability to communicate with other members of the team Desirable: Data Warehouse …/Business Objections experience Knowledge/experience of 3rd line software support Jira/Confluence knowledge Supporting external customers using remote software Experience of monitoring software/server administration more »