customers on API design, authentication, data transformation, field mapping, error handling, and integration patterns. Build, configure, test, or troubleshoot integrations using REST APIs, webhooks, JSON/XML payloads, and tools such as Postman. Collaborate with Forward Deployed Engineers on complex or custom integration scenarios beyond standard platform capabilities. Lead technical … data sources. Experience with enterprise SaaS platforms such as CRMs, ERPs, ticketing systems, contact center platforms, or workflow tools. Proficiency in REST APIs, JSON/XML, API testing tools such as Postman, and authentication patterns including OAuth, API keys, and JWT. Experience reading API documentation, defining field mappings, and troubleshooting ...