Senior Support Engineer
- Hiring Organisation
- IMT Resourcing Solutions
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £45,000 per annum
/3rd line support across enterprise technology platforms Manage and resolve incidents, service requests, and escalations within agreed SLAs Administer macOS, Google Workspace, Okta, Jamf and endpoint security platforms Support onboarding/offboarding workflows and identity management integrations Monitor device compliance and drive proactive remediation activities Produce root cause … experience Advanced knowledge of Google Workspace Experience with Okta or other identity and access management platforms Knowledge of endpoint management and security tooling including Jamf and SentinelOne Understanding of IT infrastructure and security best practices Excellent communication and stakeholder management skills Strong organisational and time management capability The ideal ...