potential delays, communication gaps, or blockers and work with the appropriate stakeholders to resolve or escalate them.Translate technical investigation updates into clear, customer-appropriate language without changing the technical findings or conclusions of the investigation.Translate incident reports, investigation updates, and other customer communications from English into Japanese when … communicate complex technical information clearly to stakeholders with different levels of technical knowledge.Confidence working with customers during high-pressure or business-critical situations.Native-level Japanese language proficiency, with professional proficiency in English.DesirableExperience working in a Security Operations Centre, Managed Security Service, Incident Response, cybersecurity consulting, technical account management ...