JITSA/5/26 - Junior IT Support Analyst
- Location
- Belfast, Northern Ireland, United Kingdom
Title: Junior IT Support Analyst Reporting to: Information Technology Manager Salary: £25,000 - £30,000 Hours of Work: 37.5 hours per week, Monday – Sunday 9.00 am – 5.00 pm (weekend hours on roster) Job Purpose To provide technical support and assistance for the Company’s IT, Telecommunications … Procedures; and to offer excellent customer services at all times. Main Tasks and Responsibilities Acting as the first point of contact for IT support via online ticketing system. Work alongside IT Servicedesk Lead to manage service requests, incidents, and changes in our online ticketing system. Troubleshoot and resolve common ...