1 of 1 Junior Support Analyst Jobs in Hampshire

IT Support Analyst (Apprentice or Junior Route - development role) Location: Basingstoke | Salary: £18,000-£23,000 depending on experience | Benefits: Excellent benefits package Looking to launch your career in tech support? This is a brilliant entry point into a global IT environment where you'll receive structured training, hands-on experience, and exposure to industry-grade … fresh out of college or starting a new career chapter, this 18-24 month development role will give you the skills and platform to progress into a permanent IT support role. You'll join a collaborative and growing team, supporting 1,500+ users across the UK and international sites. From troubleshooting issues to supporting onboarding, asset management and documentation … in-person with IT issues across hardware, software and networks Logging, documenting and managing incidents using an ITSM system Assisting with onboarding/offboarding, device setup, account creation and support Shadowing experienced IT team members and gradually taking ownership of 1st line support tickets Helping maintain technical documentation and knowledgebase articles Gaining hands-on exposure to tools like More ❯