2 of 2 Junior Support Analyst Jobs in Newcastle upon Tyne

working with a growing technology business based in Newcastle that is looking to add a Junior Support Analyst to its team. This is a great opportunity for a Computer Science graduate or someone early in their technical career who enjoys a combination of technology, data analysis, problem … solving and customer interaction. You’ll support customers using a specialist technology platform, helping to resolve queries, investigate issues and analyse platform usage. You’ll also work closely with internal Product, Technology and Customer Success teams. This role has shift patterns between 7:00am and 11:00pm. What ...

Ronald James Group in Newcastle is seeking a Junior Support Analyst to assist customers with a specialist technology platform, analyse usage data and produce reports. The role combines technical troubleshooting with clear communication to resolve queries and guide users through features. Ideal candidates hold a Computer Science ...