3 of 3 Knowledge Management Jobs in Telford

issues, guiding customers through application challenges and supporting pre - sales and post - sales activities. This position ensures customers receive accurate, timely, and effective technical knowledge and problem - solving support. About You You are a technically minded, customer - focused professional who enjoys helping others understand and use complex equipment … comfortable supporting both external customers and internal teams, and you thrive in an environment where accuracy, responsiveness, and collaboration are essential. You enjoy building knowledge resources, contributing to continuous improvement, and serving as a trusted technical expert across the organisation. Key Responsibilities: Technical Issue Resolution Respond to customer inquiries ...

Collaborate with commercial teams to support demonstrations and technical discussions. Assist with onboarding new customers and provide ongoing technical support throughout the customer lifecycle. Knowledge Management & Continuous Improvement. Accurately document technical issues, resolutions, and processes. Maintain and contribute to internal knowledge bases and customer-facing resources. Identify ...

Collaborate with commercial teams to support demonstrations and technical discussions. Assist with onboarding new customers and provide ongoing technical support throughout the customer lifecycle. Knowledge Management & Continuous Improvement. Accurately document technical issues, resolutions, and processes. Maintain and contribute to internal knowledge bases and customer-facing resources. Identify ...