ITO Team Lead - DV Cleared
- Hiring Organisation
- LA International Computer Consultants Ltd
- Location
- Basingstoke, Hampshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 690 Daily
Oversee secure infrastructure builds, patching, maintenance and configuration management. - Manage shift coverage, on-call arrangements and resource requirements. - Support service transitions, operational readiness and knowledge transfer. - Maintain accurate incident, change, CMDB and audit documentation. - Represent infrastructure teams during customer meetings, service reviews and escalations. - Mentor engineers, conduct … support teams. - Demonstrable P1/P2 major incident management and technical escalation experience. - Advanced troubleshooting across Wintel, virtualisation, storage, networking and database dependencies. - Strong knowledge of ITIL Incident, Problem, Change, Configuration and Service Level Management. - Experience managing SLAs, KPIs, operational performance and service improvements. - Proven experience coordinating infrastructure changes ...