9 of 9 Knowledge Transfer Jobs in Stevenage

Management activities. Maintain and enhance integrations between engineering applications and connected platforms, including log analysis and integration troubleshooting. Create and maintain support documentation, SOPs, knowledge articles, and runbooks; conduct Knowledge Transfer (KT) sessions. Act as the primary technical escalation point for customers and internal support teams; coordinate ...

priorities, and influence outcomes to maintain pace and delivery focus. Oversee service readiness and transition to BAU, including operational handover, support model, runbooks and knowledge transfer. Skills and Experience (Priority Order) Extensive experience delivering data and analytics programmes/projects (data platforms, BI/reporting, integration and migration). ...

analysis and contribute to service improvement initiatives. Produce and maintain HLDs, LLDs, and operational documentation. Perform hardware and configuration testing. Provide technical mentoring and knowledge transfer to engineering teams. Work closely with Defence stakeholders and service management teams to support important communications services. Essential Skills 5+ year … CUCM) v12.5 Cisco Unity Connection Cisco Jabber Cisco IP Telephony Cisco Meeting Server (CMS) Cisco TelePresence Management Suite (TMS) Cisco Video Conferencing Endpoints Strong knowledge of SIP and H.323 protocols. VMware v7/v8 experience. Proven experience supporting enterprise-scale voice and video collaboration solutions. Desirable Skills Kurmi, Telisca ...

continual service improvement Troubleshooting Cisco UC, voice and video environments Producing and maintaining HLD, LLD and technical documentation Performing hardware and configuration testing Providing knowledge transfer to engineers and technical teams Working closely with technical leads, SDMs and customer stakeholders Key Technical Experience We're looking for strong ...

Major Incident, Problem Management, and Root Cause Analysis activities. Collaborate with customers, Service Delivery Managers, and technical teams to deliver high-quality services. Ensure knowledge transfer, technical standards, and operational excellence across the team. Maintain and review HLDs, LLDs, procedures, and technical documentation. Oversee testing, validation, and implementation … Cisco Unified Communications Manager (CUCM) Unity Connection Jabber Cisco IP Phones Cisco Meeting Server (CMS) Cisco TelePresence Management Suite (TMS) Cisco Video Endpoints Strong knowledge of SIP and H.323 protocols. Experience with VMware v7/v8 . Proven experience leading technical teams, projects, or service delivery activities. Fluent English ...

week and active SC clearance. You will lead projects, assist operations at L1/L2, manage major incidents, perform problem management, and ensure knowledge transfer to technicians while updating HLD/LLD documents. The candidate should have extensive Cisco telephony and video conferencing experience, including CUCM, Unity Connection ...

switch mode power supplies would also be an advantage, (but not essential). Work well in a multifunctional and multi-skilled team environment, supporting knowledge transfer to/from colleagues You’ll be prepared to work autonomously if needed, lead the delivery of your work assignments, and actively ...

switch mode power supplies would also be an advantage, (but not essential). Work well in a multifunctional and multi-skilled team environment, supporting knowledge transfer to/from colleagues Youll be prepared to work autonomously if needed, lead the delivery of your work assignments, and actively engage ...

onsite role in Stevenage, Hertfordshire. You will lead and implement Cisco Telephony and Videoconferencing projects, support operational teams, manage major incidents, and ensure knowledge transfer to technicians and engineers. Strong experience with CUCM, Unity, Jabber, CMS, and VMware is required, along with SIP/H.323 expertise. #J ...