as the go-to for all end-user IT support, managing and resolving incidents via our Helpdesk. Supporting both on-premise and cloud-based infrastructure. Assisting with network troubleshooting (LAN/WAN, VPN, firewalls). Managing Active Directory accounts and basic Group Policy tasks. Setting up and maintaining user equipment: laptops, desktops, mobile devices, etc. Delivering IT inductions to new More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
Oscar Associates (UK) Limited
Server, O365, networking, and virtualisation Acting as a technical and leadership mentor to junior team members Tech Environment: Windows Server, Active Directory, Intune, Office 365 Networking fundamentals: DNS, DHCP, LAN/WAN VMware, Hyper-V Antivirus & endpoint protection ITIL Foundation (preferred) What You'll Need: Proven leadership experience in a service desk or IT support setting Excellent communication and conflict More ❯
members to integrate SCOM with other management tools and systems. Providing technical guidance and training on SCOM best practices. Monitoring system and service performance, configuring and securing networks including LAN, WAN, and VPNs. Managing Windows OS, including patching, incident handling (L2 and L3), and reporting progress. Updating systems with incident progress. Knowledge of and experience with Active Directory. More ❯
other management tools and systems. Provide technical guidance and training to team members on SCOM best practices Monitor the performance of systems and services, configure and secure networks including LAN and WAN across public networks and virtual private networks Monitoring, patching and administering Windows operating system Work on L2 and L3 incidents and report progress Update systems with progress on More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
Experis
other management tools and systems. Provide technical guidance and training to team members on SCOM best practices Monitor the performance of systems and services, configure and secure networks including LAN and WAN across public networks and virtual private networks Monitoring, patching and administering Windows operating system Work on L2 and L3 incidents and report progress Update systems with progress on More ❯