that leverages modern technologies, platforms, and concepts to support all functions of the business. Reporting to the Director - Data Platforms, the Data Platforms Operations
Lead is responsible for ensuring the operational excellence of the Data Platforms team within the Data Engineering and Platforms organization. This role spearheads ongoing enhancements to … and/or influence their direction. Functions, Duties, Tasks: Oversee operational health across multiple domains: knowledge, DevOps, security, observability, cost, improvement, and portfolio processes.
Lead the team in work planning and prioritization, refining a continuously prioritized backlog, and identifying improvement opportunities. Act as the initial point of escalation for operational … improvement opportunities. Specifically, how to leverage Data Platforms’ capabilities, products, and services) in ServiceNow. Document pain points and design new processes to address constraints.
Lead the execution of common IT processes across Data Platforms solutions and services. (ie. Access Roster Reviews, Periodic Reviews and other CAPA activities.) Represent the team
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