Service Desk Manager / Service Desk Team Leader
- Hiring Organisation
- Prize Placements
- Location
- Kings Langley, Hertfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £55000 - £65000/annum Excellent Benefits / Hybrid
Service Desk Manager/Service Desk Team Leader - £60,000 + Benefits Our client is a Global market-leader and they are seeking an experienced IT Service Desk Manager/Team Leader to lead a team of support engineers based both in the UK and China, whilst remaining actively involved … complex issues whilst helping to drive continuous improvement across people, processes, and technology. The Service Desk specialist will be responsible with the following: Lead, mentor and support the IT Service Desk to deliver consistent, high-quality support Oversee incident, service requests, and problem management processes in line with ITIL best ...