1 of 1 Lead Jobs in Lewisham

Job summary The Transition Lead shapes the Service Design & facilitates the Transition of services into Operations in a controlled manner acting as the interface between projects and Service Support to ensure new or changed services operate effectively and are fully supportable post go-live. The Transition Lead acts as the single point of contact for new or changed services and … transition to Operations. Manage the warranty period making sure that throughout the process the support teams are fully on board and ready for the final handover. Chair, facilitate and lead Go/No-Go Meetings. Identify, manage and escalate all service-related risks and issues that may impact the transition into Operations. Attend and contribute to relevant Project Boards and … ahead, prioritise and manage change in a formally controlled yet, pragmatic fashion Ability to work under own initiative or as part of a team Ability to chair, facilitate and lead meetings Believes in providing the highest quality of service to the customer A professional attitude and good interpersonal skills Desirable Ability to bring together and create teams both actual and More ❯