IT Service Assurance Lead (Infrastructure and Cloud Ops)
- Hiring Organisation
- SGN
- Location
- Portsmouth, Hampshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
Service Assurance Lead (Infrastructure and Cloud Ops) Portsmouth | Personal Contract (dependent on skills and qualifications) Full Time | Hybrid Competitive pension scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & more REQ5395 This role is responsible for ensuring IT Services are owned for specific business areas aligned … exceed SLAs. Oversee and support significant IT changes, ensuring impacts are understood, risks managed, and end-to-end testing completed prior to production. Lead and participate in Major Incident and Problem Management, including 24/7 rota cover, working closely with Product Group, Service Quality, IT Operations, and suppliers. Ensure ...