Delivery Manager
- Hiring Organisation
- Connect2Hackney
- Location
- Hackney, London, United Kingdom
- Employment Type
- Temporary
- Salary
- £500 - £550/day (umbrella)
Transformation Programme . Are you ready to fix the "front door" of public services? Local council access points are notoriously fragmented, tangled across legacy phone numbers, isolated departmental processes for high-stakes services like Social Care and Homelessness, and outdated online forms. We are looking for a sharp … managing spreadsheets from the sidelines. You will own the hands-on delivery of a unified digital access strategy, integrating modern CCaaS systems, AI-driven triage, and seamless Resident Single Sign-On across Hackney's entire service ecosystem. If you want to eliminate friction for residents, streamline back-office operations ...