Helpdesk Manager
luton, bedfordshire, east anglia, united kingdom
CBW Staffing Solutions Ltd
delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … integrity for assets, PPM schedules, reactive jobs, and documentation. Manage subcontractors including booking in works, uploading paperwork, ensuring RAMs are correct and in place. Line management of the Helpdesk Team, including objective setting, performance management and development. Monitoring the Facilities Helpdesk email inbox. Raising purchasing orders and … and maintain strong relationships with clients, suppliers, and internal stakeholders, acting as a key point of contact for operational delivery. Key Requirements: Previous contracts management experience essential Previous administrative experience required Previous FM Helpdesk/Operations experience is required Strong H&S knowledge including IOSH managing safely inc RAMS More ❯
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