1 of 1 Loki Jobs in Manchester

minimising resolution times and turnaround of code-fixes. Job Duties • Prioritise and provide advanced troubleshooting of incidents escalated via ServiceDesk across a range of technologies: Internal software, MySQL, Instana, Loki, RabbitMQ, Linux & Windows OS, Splunk, Prometheus, Grafana. • Develop clear and concise internal troubleshooting documentation to streamline incident resolution, ensuring each guide includes step-by-step instructions, common error scenarios …/Service or recent relevant qualification. • Previous experience and/or understanding of Windows & Linux OS. • Experience with one or a number of the following monitoring tools: Instana, Splunk, Loki, Prometheus, Grafana. • Experience with Database technologies such as Mysql, MongoDb or Redis and the relevant query language. • Previous experience and/or understanding of cloud-based infrastructure (ideally AWS More ❯