2 of 2 MCSE Jobs in Central London

ticketing system/RMM tool and PSA software. Experience providing support via remote tools. Experience handling technical service tickets. Professional IT certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP)/IT Support Business. Produce and keep up to date documentation on clients systems More ❯

the helpdesk database and solutions library The successful Helpdesk Analyst will demonstrate: Degree or further education Well-developed experience in a similar environment in an IT Support role MCP MCSE or equivalent experience (desirable) A good working knowledge of Microsoft 365 (Teams, Word, Outlook, PowerPoint, Excel, Access, MS Project, Visio) Strong working knowledge of Active Directory, Azure, Softphones, VPN More ❯