Proficiency in SQL for data querying and manipulation. Experience with data visualisation tools such as Tableau, Power BI, or Looker. Strong knowledge of Excel and Google Sheets. Familiarity with statistical analysis and predictive modelling techniques. Understanding of customer lifecycle metrics and churn analysis. Excellent problem-solving skills and More ❯
by improving our service, process, and operations. Essential Skills and Experience Proven experience in a data analyst or similar data-focused role. Strong Excel skills; experience with SQL, Power BI, or similar tools desirable Experience with data cleaning and transformation techniques. Excellent attention to detail and a methodical More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Innovate Cloud LTD
work. A laptop or computer with more than one screen. Good IT skills would be beneficial. Good organsiational skills would be great. Strong Excel skills would be advantageous. More ❯
looking for ways to improve and share helpful feedback ?? What will you be doing? Managing queries from clients, candidates, and internal teams using Freshdesk, Microsoft Teams, and other tools Helping users understand and use the system effectively — from login issues to feature setup Supporting system configurations and updates in … suggestions to improve our product and service ?? Skills you'll need (or be ready to develop): Excellent communication and customer service skills Experience using Microsoft Office (Excel, Word, Outlook, PowerPoint) Exposure to any helpdesk software (Freshdesk, Zendesk, etc.) is a plus A structured approach to handling multiple More ❯
