1 of 1 Microsoft Excel Jobs in Bishop's Stortford

/2nd Line IT Support Analyst. This is a hands-on, face-to-face support role, ideal for someone with solid experience across the Microsoft Office 365 suite and a proactive approach to solving user issues. As part of a close-knit IT team, you'll provide day-to … hardware, software, and user accounts (primarily face-to-face) Support and troubleshoot within the Office 365 suite - including Outlook, Teams, SharePoint, OneDrive, and Excel Respond to ad hoc IT queries and support requests across departments Maintain and update internal documentation on common issues and resolutions Assist with device … team or 3rd-line support where necessary Skills & Experience: Proven experience in a 1st or 2nd line IT support role Strong working knowledge of Microsoft Office 365 and common desktop applications Confident in face-to-face support and user interaction Good troubleshooting skills across Windows environments, hardware, printers, and More ❯