Data Analyst - Contact Centre & Resource Planning Analytics
- Hiring Organisation
- Michael Page
- Location
- Walsall, Staffordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 35,000 - 40,000 Annual
acceptable toleration, variations are understood and articulated, and lessons learnt are incorporated into future forecasts. Profile Key Skills & Attributes: Advanced analytical skills using Excel, SQL and Power BI (DAX/Power Query) Forecasting and Planning experience in large scale operations - Field and/or Contact Centres Experience … building, developing and maintenance Excel forecasting models Ability to use Excel at an advanced level, to design and manage complex forecasting models in a manner that ensure easy audit and transparency Awareness and ability to create, develop models and solutions to support problem solving activities ...