26 to 50 of 121 Mac OS Jobs

tickets and ensuring deadlines and SLAs are met Support, rebuild/set up, and support various hardware including: Windows 11 devices (some Windows servers) MacOS devices Printers Network equipment (routers/Wi-Fi/switches) The candidate Supporting and troubleshooting Windows based environments 2+ years’ experience of working ...

scope for FCR as possible during the initial contact to reduce the need for escalations and improve efficiency. Troubleshoot complex issues across Windows, macOS, Microsoft 365, Entra ID/Azure AD, VPN, and endpoint management tools to deliver FCR capability. Technical Support Provide first-line technical support to clients ...

controls, GDPR considerations) Endpoint & Device Management Architect and manage device estates using: Microsoft Intune Windows Autopilot Define secure baseline configurations for Windows 11/macOS, IOS & Android Improve device security posture, patching and lifecycle management Automation & Engineering Quality Use PowerShell and automation to: Reduce manual effort Improve consistency ...

controls, GDPR considerations) Endpoint & Device Management Architect and manage device estates using: Microsoft Intune Windows Autopilot Define secure baseline configurations for Windows 11/macOS, IOS & Android Improve device security posture, patching and lifecycle management Automation & Engineering Quality Use PowerShell and automation to: Reduce manual effort Improve consistency ...

Jira and Confluence or similar Product Management software Proficient in MS Office applications, such as Word, Excel, PowerPoint, Miro etc. Familiar with MS Windows, Mac OS, Linux, and mobile OS (Android, iOS) Compliance with all relevant HID Global policies and procedures related to Quality, Security, Safety, Business ...

Proven experience administering Microsoft Intune in an enterprise environment Strong understanding of endpoint management across Windows 10/11 and mobile platforms (iOS, Android, macOS) Experience with device enrolment, configuration profiles, and compliance/conditional access policies Knowledge of Microsoft Entra ID and identity-based access controls Understanding ...

configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite. • Provide foundational support for macOS environments to assist users of Apple devices. • Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software. • Install, configure ...

configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite. • Provide foundational support for macOS environments to assist users of Apple devices. • Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software. • Install, configure ...

articles Required Qualifications 2-4 years of IT Support or Desktop Support experience in a corporate environment Strong experience supporting Windows and/or macOS environments Familiarity with Active Directory, Azure AD, or similar identity platforms Experience with ticketing systems and ITIL-based workflows Strong customer service and communication ...

maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V, Citrix. Excellent knowledge of networking concepts such ...

understanding of Cisco, Palo Alto, VPNs, firewalls, DNS, DHCP, and enterprise networking Experience with AWS or other cloud infrastructure platforms Familiarity with Apple environments, macOS/iOS device management, and Jamf is advantageous Experience with Google Workspace, Okta, Zoom, Atlassian products, and cloud collaboration tools Strong service delivery mindset ...

deployment, and imaging process for all new hardware. REQUIRED SKILLS: - Expert proficiency in troubleshooting and managing large fleets of Windows (10/11) and macOS endpoints. Proven experience administering and leveraging a major endpoint management tool (SCCM, Intune, or JAMF). Deep understanding of enterprise networking protocols, VPNs ...

first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and/or macOS operating systems and common business applications Assist users with account access, password resets, and basic security practices Server & Infrastructure Support Monitor on-premises ...

skills. Excellent telephone manner and customer-facing communication skills. The ability to manage multiple tasks and prioritise effectively. Experience supporting Windows and/or macOS environments. A driving licence would be advantageous but is not essential. Career Development: This organisation places a strong emphasis on employee development and long ...

Tier 2/3 support when necessary- Maintain IT inventory and asset tracking- Educate users on IT best practices and security awarenessOther Skills: Windows OS, macOS, Networking Basics, Ticketing Systems, Active Directory, Microsoft 365, Remote Support Tools, Communication Skills, Customer Service, Problem-Solving, Multitasking, Prioritization, Team CollaborationKey Notes … Ideal candidate should have 1-3 years of IT helpdesk or desktop support experience with strong knowledge of Windows and macOS operating systems, basic networking, and ticketing systems. Excellent communication and customer service skills are essential. Preferred qualifications include experience with Active Directory, Microsoft 365, remote support tools ...

updates in FreshDesk (ticketing system) There may be an occasional requirement to visit client sites Working knowledge of Microsoft Windows 11 and Microsoft 365, Mac OS (desirable) Enthusiastic with a genuine passion in solving IT issues Empathetic to customer needs and requirements Willing to learn and grow within ...

multiple technology domains. Duties and Responsibilities Provide L1/L2 support for desktops, laptops, mobile devices, and peripherals. Administer Microsoft Intune and manage Windows, macOS, and mobile devices (MDM), OneDrive and SharePoint Online. Manage Apple device enrolment, configuration, and compliance policies. Oversee endpoint security, including antivirus, device compliance … vulnerability remediation. Perform endpoint patch management across Windows and macOS environments. Support virtual machines (VDI) and provide L1 VMware administration. Manage mobile phones and SIM cards, including provisioning and lifecycle management. Manage and support POS printers, MFPs, and LaserJet devices. Oversee AV systems, including meeting room equipment and townhall ...

Proven hands-on experience supporting end-user hardware, including desktops, laptops, printers, mobile phones, tablets, iPads, and audiovisual equipment. Strong troubleshooting skills across Windows, macOS, iOS, Android, and common enterprise productivity applications. Solid understanding of networking fundamentals, including connectivity troubleshooting, wireless networking, and basic device configuration. Experience performing hardware ...

experience would be an advantage, with at least 2 years in a senior or leadership position. Technical Skills: Proficiency in operating systems (Windows, Linux, macOS), networking, hardware, and software troubleshooting. Microsoft 365 and Microsoft Azure infrastructure to configure and deploy new hardware i.e. Firewall, switches and wireless Attention ...

audit user accounts and access rights using Entra ID and Autopilot. Endpoint Management: Configure laptop builds, package applications via Intune, and proactively deploy OS patches and software updates. Network& Security : Troubleshoot LAN/WAN faults and manage Netwrix Auditor to ensure estate compliance. Infrastructure Operations : Monitor data backups, maintain … team to optimize workflows and support occasional on-call rotas. Essential Skills & Experience Experience: Proven professional track record as an IT Support Engineer. OS & M365: 2+ years administering Windows 11 and Microsoft 365 (Entra ID, Intune, Exchange, Teams, SharePoint). Deployment: Practical experience with laptop automation, endpoint imaging ...

Support role. Minimum 1 year in a supervisory or team-lead capacity . Expert knowledge of Windows 11, Microsoft 365 (Outlook, Teams), and macOS . Hands-on experience supporting laptops, desktops, printers, and mobile devices (iOS/Android). Understanding of basic networking concepts including patching, VLANs ...

security monitoring. Good knowledge of network infrastructure, cloud technologies, and endpoint security. Experience with Microsoft Azure, Microsoft Sentinel, Microsoft Defender, and Windows/macOS environments. Understanding of security governance, compliance, and audit requirements. Leadership & Communication Strong leadership, people management, and team development skills. Ability to drive continuous improvement ...

Legacy tools, Operating systems and approach for mitigating them Ability to understand, comprehend and visualize the data for effective solutioning Derive and deliver Legacy OS and Tools remediation approach, in line with application roadmap and environment’s roadmap Document the HLD, LLD and process flow from scratch ...

defined requirements through proof-of-concept implementations . Demonstrated ability to troubleshoot and resolve technical issues across multiple operating systems, including Windows, Linux, and macOS, at both the endpoint and server level. Develop solution architectures to support the implementation of new technologies . Create documentation including requirements, test cases ...

calm, personable approach are particularly important. What you will be doing: Providing responsive day-to-day IT support across multiple sites Supporting MacOS and Apple devices including iPhones and iPads Supporting Microsoft 365 environments Managing user accounts within Microsoft Entra ID (Azure AD) Supporting printers, scanners, and workplace hardware … including London and North Devon What we are looking for: Previous experience within an IT Support or End User Computing role Strong Apple/Mac support experience Experience supporting Microsoft 365 environments Good troubleshooting skills across desktop, mobile, networking, and workplace technology Excellent communication and interpersonal skills Somebody proactive ...