3 Major Incident Management Jobs in West Yorkshire

new contract, which includes 119 and the National Pandemic Flu Service. The post holder will be responsible for all aspects of project and service management ensuring any projects and business as usual services are delivered in accordance with best practice guidelines and continuity of current service is maintained Main … NHS111 Clinical Governance Support - Ensuring call trace requests from providers and other agencies are completed and returned in a timely manner Provide support for Major Incident Management Lead on the Change Management Everyday management of the national element of the NHS 111 and 119 telephony … service inc Supplier Management Provide Cisco WebEx Homeworker Solution Support Provide NHS 111 British Sign Language (BSL) Service Support Manage the IUC NHS 111 Dashboard Undertake performance management of telephony suppliers Production of reports detailing calls to the 111 and 119 number and their distribution Support the local more »

challenges into opportunities? Are you excited about being at the forefront of technology trends? Do you believe in the power of exceptional customer service? Major Recruitment are thrilled to be partnering with their prestigious client in Leeds to recruit an IT Service Desk Analyst to join their team on … to internal staff. The IT Service Desk Analyst will also be a key contributor to the ongoing maintenance and ownership of the service catalogue, major incident management (MIM), problem, and change. Key Responsibilities as an IT Service Desk Analyst: To provide the companies service desk services in … Office. Delivers triage services to effectively prioritise business issues. Effectively resolves and manages issues. Administers and monitors the service desk tooling appropriately. Effectively manages Major Incidents, Problems, and Changes within the operational environment. Fosters positive relationship with key business stakeholders and drives service engagement across the business. Maintains currency more »

to internal staff. The IT Service Desk Analyst will also be a key contributor to the ongoing maintenance and ownership of the service catalogue, major incident management (MIM), problem, and change. The IT Service Desk Analyst has a diversified background of service orientated roles, technical understanding, excellent … Administers and monitors the service desk tooling appropriately. Fosters positive relationship with key business stakeholders and drives service engagement across the business. Effectively manages Major Incidents, Problems, and Changes within the operational environment. Role Requirements Driving Licence and Vehicle owner is a must as they need to be able more »