IT Support Analyst
Abingdon, Oxfordshire, South East, United Kingdom
MECS Communications Ltd
Azure, AWS, Storage, SAN, NAS, Citrix, Xenapp Key Activity: * Desktop support * Troubleshooting * Problem solving * Diagnostics * Hardware & software management * Networking * Installation, maintenance & configuration * System monitoring * IT inventory management * Knowledgebase maintenance * Trouble ticket management Overview: The technical support specialist will have responsibility for providing IT … of IT equipment (laptops, printers, mobile devices) * Support LAN/WAN network connectivity & troubleshoot wireless connectivity issues * Document & track support requests using a ticketing system, ensuring timely resolution * Provide user training on IT systems, security best practices & new technologies * Ensure compliance with IT policies & cybersecurity protocols * Collaborate with cross … functional IT teams to resolve complex issues & improve system performance * Assist with software updates, patches & system upgrades * Conduct routine system checks to ensure optimal performance & security * Participate in IT projects, system migrations & business-wide technical initiatives Candidate Profile: Candidates should possess previous experience within a Technical More ❯
Employment Type: Contract
Posted: