Digital Service Delivery Manager
- Hiring Organisation
- Pennine Care NHS FT
- Location
- Ashton under Lyne, OL6 7SR, United Kingdom
- Salary
- £49387.00 to £56515.00
Continual Service Improvement). Ensure high-quality support for the Trust's Digital estate, systems and services, and device lifecycle/asset management across a regional multi-site Mental Health Trust. Main duties of the job Service Delivery & Operations Lead 1st and 2nd line support and field engineering … divisions and corporate services, leading service reviews and user forums. Improve customer satisfaction and ensure alignment with clinical and business priorities. Collaboration & Knowledge Management Work with EUC, Infrastructure, Applications and Cyber teams to improve resolution and reduce repeat issues. Maintain strong knowledge sharing, SOPs and self-service resources ...