2 of 2 Management Information System Jobs in Harlow

on new and existing requirements, testing/integration and implementation, performance tuning and patching, including some periodic monthly out of hours working. Ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Provide 3rd line expertise and troubleshooting of all related service issues including management of vendors … to the service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative upgrade cycles. Support to provide effective operational supplier performance and repairs & maintenance contracts, including software licencing compliance … ensure that services are supported by the appropriate technical specialists. Ensure backup schedules & data retention and periodic maintenance are aligned to company requirements and standards. Proactive Identification and management of risks to services. Proposing suitable risk mitigation treatment plans in line with departmental approach to risk management. Agree and participate in scheduled BC/DR exercises, to ensure More ❯

pivotal role in actively supporting the bank’s DC infrastructure, ensuring operational success, and mentoring other team members. Key Responsibilities: • Ensure full operational continuity and reporting along with management of the DC Engineers and 3rd Party suppliers/services. • Ensure the Data Centre is visually always kept to a high standard. • Responsible Financial Budgeting for all on-premises … hosted services. • Create and maintain Standard Operating Procedures (SOPs) relevant to each location and Facilities provider. • Maintain infrastructure asset management and asset lifecycle reports for both DC and infrastructure assets • Capacity management including power, floor space and assisting with forecasting loadings. • Change management approval site level responsibility. • Support the CTO team with Incident and … Centre related issues, ensuring rapid resolution and minimal business impact, including out of hours. • Plan and oversee DC upgrades and changes, ensuring thorough testing and compliance with change management policies. • Develop SLA’s and processes for service requests such as ‘remote hands’ service or cabling requests. • Assist with monthly reporting on DC power usage (subject to usage availability More ❯