Application & Development Support Engineer
Harlow, Essex, United Kingdom
Raytheon Technologies Corporation
testing/integration and implementation, performance tuning and patching, including some periodic monthly out of hours working. Ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Provide 3rd line expertise and troubleshooting of all related service issues including … management of vendors to ensure services are fully operational and performing as expected. Support the development and implementation of key service level agreements (SLA's) and operational level agreements (OLA's). Maintenance of a small number of internally developed applications using VB.net Manage incidents, problems and changes … effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative upgrade cycles. Support to provide effective operational supplier performance and repairs & maintenance More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: