Application Support Specialist
Greater Bristol Area, United Kingdom
Scalian
Role Overview: We are seeking a proactive and technically skilled Shop Floor Application Support Specialist to join our team in supporting mission-critical manufacturing systems. You will provide L1.5/L2/L3 support for a range of Shop Floor IT tools , play a key role in testing and … teams to evaluate and implement new solutions or features for shop floor IT systems. Conduct training sessions for end-users on new releases and system updates. Support pre-MIP feature testing and validation in test environments. Ensure adherence to ITIL standards and best practices in incident and change management. … Qualifications: Proven experience in manufacturing IT support roles, preferably in an aerospace or industrial environment. Solid hands-on experience with Manufacturing Execution Systems (MES) like SIMATIC IT . Proficient in documenting technical processes and training end-users. Strong problem-solving and analytical skills. Excellent communication skills; ability More ❯
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