join a growing MSP with big plans, meaning genuine career progression as the company expands. Clear opportunities to advance into 3rd Line or Consultant-level roles, with training and mentoring provided along the way. Exposure to a wide variety of technologies and clients, keeping your work varied and engaging. Supportive, close-knit team where your ideas and input will be More ❯
WR14 4EW, Upper Colwall, Herefordshire, United Kingdom
Four Squared Recruitment Ltd
trees as part of their sustainability goals. The Role As Customer Success Team Manager, you'll report to the Head of Service Delivery and be responsible for: Leading and mentoring a team of Customer Success Managers Driving customer satisfaction, retention, and account growth Analysing service performance against SLAs and KPIs Developing strategic account plans and service improvements Collaborating cross-functionally … Success or Service Delivery teams (ideally 100+ accounts) Background in fast-growth telecoms, MSP, or IT services business Track record of retaining and growing key customer accounts Excellent communication, mentoring, and stakeholder engagement skills Commercially minded, customer-obsessed, and data-driven Highly organised, analytical, and tech-savvy (Excel, reporting tools) Benefits 25 days holiday + bank holidays Onsite parking Clear More ❯
Hereford, Herefordshire, West Midlands, United Kingdom
CURE TALENT LIMITED
Cure Talent is delighted to be partnered with a global Medical Device company, specialising in life-saving products, who due to continued growth have an exciting opportunity for a Quality Assurance Manager to join them on a permanent basis. As More ❯