10 of 10 Mentoring Jobs in Solihull

handling of incidents, requests, and escalations Acting as an escalation point for complex technical issues Monitoring SLA performance and driving service improvement Coaching and mentoring engineers and team leaders Supporting process improvement and service maturity initiatives Working closely with wider technical teams including infrastructure, cloud, and projects Contributing to reporting ...

post incident reports. Carry out threat models and review log ingestion and alerting with the SOC. Security Collaboration & Enablement Provide expert guidance and mentorship to development, engineering and operations teams. Lead the standups and provide guidance to team members. Collaborate across multiple time zones, contributing proactively and reliably to global ...

handling of incidents, requests, and escalations Acting as an escalation point for complex technical issues Monitoring SLA performance and driving service improvement Coaching and mentoring engineers and team leaders Supporting process improvement and service maturity initiatives Working closely with wider technical teams including infrastructure, cloud, and projects Contributing to reporting ...

stepping back to let the team get things done Works with Engineering Managers to help engineers at all levels perform and grow through mentoring, learning opportunities and a coaching-first approach to development Fosters a culture of skill-sharing and accountability through excellent documentation, retrospectives and regular knowledge-sharing Delivers ...

Solihull, UK, to lead the technical direction in a hybrid role. You will oversee the development of scalable backend services and APIs while mentoring your team and implementing best practices. This role demands hands-on experience in Golang or similar languages, strong backend engineering capabilities, and the ability to influence ...

Service Desk Team Leader/Manager needs to have excellent communication skills, solid experience of managing an IT Service desk team, be good with mentoring and nurturing staff, as well as working to and setting KPI’s & SLAs. As Service Desk Team Leader/Manager you should also have excellent ...

features in cross browser environments including mobile devices. Provide leadership and facilitate problem resolution, and coaching among Product Owners and developers, while mentoring junior QA team members and offshore teams. Work with development team and Database Administrators to identify system deficiencies and escalate to appropriate teams for timely resolution ...

technical insight to the proposed approach Build and present product demonstrations using standard and adapted material, answer customer capability questions, and provide technical presales mentorship throughout the sales process Travel to customer sites (approximately 25–50% of your time) to support customer engagements and build positive relationships Qualifications Required ...

Manager/IT Service Desk Manager needs to have excellent communication skills, solid experience of managing an IT Service desk team, be good with mentoring and nurturing staff, as well as working to and setting KPI’s & SLAs. As Service Desk Manager/IT Service Desk Manager you should also ...

team performance Monitoring SLAs, KPIs, and overall service delivery through reporting tools Acting as an escalation point for technical and client issues Supporting and mentoring team members to improve performance and capability Driving a strong, process-led approach to service delivery Prioritising workloads and ensuring tickets are handled efficiently Collaborating ...