2nd Line Service Desk Analyst
St. Ives, Cambridgeshire, United Kingdom
Busy Bee Recruitment
Accountancy, Administration & Executive Search. What our client offers: Providing expert IT support answering calls, raising tickets, and resolving 2nd line technical issues. Guiding and mentoring 1st Line Analysts & Field Engineers. Investigating & escalating incidents to 3rd line where needed. Ensuring seamless client communication and managing expectations. Collaborating with the wider IT More ❯
Employment Type: Permanent
Salary: GBP 28,500 - 33,000 Annual
Posted: