4 of 4 Microsoft 365 Jobs in Aylesbury

request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft cloud technologies, including Microsoft 365, Teams, Exchange Online, OneDrive, SharePoint, and Azure Virtual Desktop. Install, configure, and support laptops, desktops, printers … willingness to learn and develop. Understanding of change management and IT service processes. Awareness of cyber security best practices. Experience & Qualifications Essential: Experience supporting Microsoft Azure and Microsoft 365 environments. Proven experience in a customer-facing IT support role. Desirable: Degree in Computer Science or related ...

Provide 1st line IT support via phone, email and service desk Log, prioritise and resolve support tickets Troubleshoot hardware, software and network issues Administer Microsoft 365 and Active Directory user accounts Configure and deploy PCs, laptops, printers and mobile devices Support ePOS and payment systems Diagnose basic … position - Technical Support post, you should have: At least 3 year's experience in an IT support role Strong Windows 10/11 and Microsoft 365 experience Active Directory administration skills Basic networking knowledge (DNS, DHCP, troubleshooting) Excellent communication and customer service skills A methodical, organised approach ...

Microsoft technologies. What youll be doing: Providing 1st & 2nd line IT support across incidents and service requests Supporting Windows 11, Azure Virtual Desktop, M365, Teams and Exchange Managing joiners, movers and leavers Installing and supporting laptops, desktops and meeting room tech Working with third-party IT suppliers … teams Responding to cyber alerts and completing security control checks Maintaining hardware and software asset records What were looking for: Experience supporting Azure & Microsoft 365 environments Strong customer-facing IT support background Clear communicator with excellent time-management skills Awareness of cyber security and data protection principles ...

customers Maintain high standards of service and documentation About You Essential: Experience delivering ICT projects end-to-end Strong knowledge of Windows Server, Microsoft 365, Google Workspace Experience with Hyper-V, networking (VLANs/routing), SAN/NAS, AD, DNS, DHCP, GPO Excellent communication and documentation skills … Microsoft and networking certifications Full UK driving license & car Desirable: PRINCE2 (or similar) Azure/PowerShell scripting ...