2 of 2 Microsoft 365 Jobs in Bridgend

updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors … exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis ...

technological area Manage Technical Staff within your technical area About you: Essential Requirements: Experience of managing and optimising solutions within major Cloud service providers (Microsoft Azure, Amazon AWS) Experience of Enterprise Systems Management Monitoring, especially Azure Monitor Experience of design and installation within an IT Enterprise Systems Infrastructure Experience … working with Server Operating Systems, especially Microsoft Windows Experience of Active Directory Services, such as Group Policy, DNS, DFS Experience of Network architecture, virtual networks, DNS management and Load balancing development. Must be qualified to Degree level standard or be able to demonstrate equivalent skills and abilities. Strong troubleshooting ...